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covid-19

COVID-19 Protocols 

At our practice, we strictly follow the recommendations and guidelines by the CDC and OSHA and offer our patients a safe environment for all sorts of dental care. Due to the current COVID-19 crisis throughout the world, we have taken essential steps to enhance our daily protocols to provide the highest quality safety for our patients and staff.

In addition to the "universal precautions," we are happy to announce that we have added more safety to the dental care we provide by ensuring the protection of our patients and staff. We have installed the Fogging machine as part of the disinfection process for air sterilization. For additional safety, we have added Air purifier with UV Lights Extraoral suction unit. This system can help eliminate droplets and aerosols that are produced during the treatment. It also has the capacity to eliminate germs and viruses.

We have adjusted the appointment scheduling so that fewer patients and staff may gather in one area and reinforced our staff and doctor PPE barriers. We will be checking the patients' temperatures and oxygen levels before their visit.

To make your visit a safe and secure one, we have taken measures of personal protection like safety eyewear, mask, gloves, etc., and sterilized all instrumentation and the whole office.

Our practice considers a protective and hygienic environment as part of a safe future. Our dentists and staff are eagerly waiting to meet all of your dental needs. We expect you to stay healthy and also happy.

Have a look at the changes we implemented in our office to help protect our patients and staff:

Virtual Waiting Room

Please give us a call when you arrive and remain in your vehicle until we assess your temperature. If you have a temperature at or above 100.4° F, we will reschedule your appointment.

Pre-Screening of Every Patient

We will ask you some pre-screening questions when we confirm your appointment and again when you arrive at the office. You will have to fill out and submit the pre-screening form the day before your appointment.

Expanded Patient Appointments

We will manage the appointments in a way that we can allow social distancing between patients. This means we will be offering fewer options to schedule your visit.

Hospital-Grade Hand Sanitizing Station

When you enter the office, we will ask you to use a hand sanitizer, and also, you can find some in each operatory room and other places in the office which you can use according to the necessity.

Oral Anti-Microbial Rinse

Before making you sit on the dental chair, you will have to use an oral pre-rinse for about 30 seconds.

Daily Health Check-Up For Our Team

We will keep in check our staff's temperature each morning and ask the same screening questions as we ask our patients.

N95 & ASTM Level 3 Masks

Every one of us in the team will keep our lovely smiles protected behind double-masking at all times.

Use Face Shields

It is just not enough with two masks, so we will protect you and ourselves through the use of FDA Approved PET face shields.

Disposable, Protective Coats & Hats

When appropriate, our team will also utilize another layer of protection. This includes hair cover and double gloves, which can help in minimizing the spread or absorption of airborne particles.

HEPA Air Filtration

We have equipped each of our operatory rooms with a High level 4 stage HEPA filter, UV-C light air purifiers, which can kill bacteria, mold, and viruses and make the air clean.

Advanced Aerosol Reduction Tools

We have also utilized special equipment like Rubberdam, Isolite, and HVE system, which can limit aerosols.

Sterilizing Instruments

This is something we have done ever since we started our practice. You can trust us and need not worry about anything.

Cleaning After Every Appointment

In each operatory, after every patient, we thoroughly wipe, sanitize, and disinfect all instruments, equipment, and surfaces to make everything super clean.

Deep Cleaning Every Evening

Even though we carry out cleaning and sanitizing during the day, we do a deep cleaning with a thorough top-to-bottom scrub down in the evening.

Advanced Staff Training

We have trained our team members regarding additional awareness and prevention programs to enhance their knowledge and keep them more prepared.

No Magazines or Toys

Our waiting room will no longer offer magazines, coffee, or toys, as it is quite hard to clean and disinfect these items.

We appreciate you for staying strong during all such tough times. We look forward to seeing you again and happily answer any questions you may have in your mind regarding the steps we have taken to make your visit a safe and secure one. To make an appointment, please call our office at (408) 830-0123.

Location

1298 Kifer Road Suite #501, Sunnyvale, CA 94086

Office Hours

MON - TUE 8:00 am - 6:00 pm

WED Closed

THU - FRI 8:00 am - 6:00 pm

SAT 8:00 am - 4:00 pm

SUN Closed

Get in Touch

Email: drlee@identalspecialist.com

Phone: (408) 830-0123